Pocket Preorders

95% of all Pocket preorders (Group B & C) begin shipping in October and through the end of the year. The small amount of remaining orders will ship in 2023 as soon as possible. We will begin with shipping Group B and then ship Group C orders chronologically.

You can view your fulfillment status on the order status page which was sent in the email confirming your preorder. Your status will be one of the following.

• Pending: Your order is awaiting fulfillment. Please check back for more information later.
• Preparing: Your order is ready to ship. If you need to change your shipping address or wish to cancel your order, please do so in the timeframe stated on your order status page. We will email you once your order is preparing.
• Processing: Your order is now with our fulfillment partner and will be with you shortly. Please note that once an order is processing we cannot accept any address changes or cancellations.

We will email you when your order is being prepared and allow for address changing and order cancelation. Please do not email us enquiring when your order will ship, to change your address or to cancel as this will slow down fulfillment and customer service. You can view your fulfillment status on the order status page at any time for the most up to date information found in your order confirmation email.

就是说95%的机器将于本月和年底之前发出，请通过订单的邮件下面的检查订单状态来查看订单状态

待定：您的订单正在等待履行。请稍后回来查看更多信息
准备：您的订单已准备好发货。如果您需要更改配送地址或希望取消订单，请在订单状态页上规定的时间内完成。一旦您的订单准备就绪，我们将向您发送电子邮件。

处理：您的订单现在在我们的履行合作伙伴处，很快就会收到。请注意，一旦订单处理完毕，我们将不接受任何地址变更或取消。